User Agreement

1. Contract and acceptance

By creating an account, ticking that you agree, clicking sign-up, continuing with Google, accessing, or using the Platform, you enter a legally binding agreement with us on these Terms and the Privacy Policy.

We keep a record of that acceptance (date and time, document version, and technical metadata such as IP address) so we can show that you agreed. If you do not agree, do not use the Platform.

If you use the Platform on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.

You agree to receive notices and other communications from us electronically (for example by email to your account address or by in-product message). Electronic notices satisfy any legal requirement that a communication be in writing.

2. Who we are and what the Platform is

G'Day Backpacker Jobs ("we", "us", "our") operates an online marketplace and information service that connects job seekers with employers, and may display related directories (including farms and hostels), tools, guides, and partner offers.

We are not your employer, a labour-hire provider, a migration agent, an immigration lawyer, a registered training organisation, or a party to any employment, engagement, visa, education, insurance, or accommodation contract between you and another person. Those relationships sit solely between the relevant parties. They alone are responsible for the terms, legality, and performance of those arrangements.

3. Eligibility

• You must be at least 18 years of age and have legal capacity to contract.
• Job seekers must hold, or be eligible to hold, a visa or other status permitting the work they seek in Australia. You alone are responsible for visa conditions (including Working Holiday regional work requirements).
• Employers must be legitimate businesses (or authorised representatives) able to engage workers lawfully in Australia and must supply a valid Australian Business Number (ABN) where the Platform requires it.
• We may refuse, suspend, or terminate access if we reasonably believe you do not meet these requirements or have provided false information.

4. Your account

• You must provide accurate, current, and complete registration information and keep it updated.
• You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at hello@gdaybackpackerjobs.com.au of any unauthorised use.
• One email address maps to one account role (job seeker or employer). You may not open duplicate accounts to evade these Terms, moderation, or payment obligations.
• Sign-in via Google (or similar) is subject to that provider's terms. We treat the email verified by such a provider as verified for Platform purposes, unless we determine otherwise.
• We may require email verification, profile completion, ABN checks, or other steps before granting full access to features.
• You must not share your account. We may reclaim or reassign usernames or profile URLs that impersonate others or interfere with the Platform.

5. Job seeker terms

• The Platform is free for job seekers to create an account, browse eligible listings, and apply. We do not charge job seekers placement or application fees.
• You must complete required profile fields (including name, location, and a short bio). A profile photo and CV are optional unless a specific feature states otherwise.
• Profile photos, CVs, and other materials you upload must be lawful, accurate, and appropriate. You must not upload nudity, sexually explicit material, graphic violence, hate content, or anything that infringes another person's rights. We may use automated and manual review and may remove or refuse content that breaches these standards.
• You are solely responsible for assessing the legitimacy and suitability of any listing or employer before applying, travelling, accepting work, paying any money, or sharing passport, bank, or identity documents. Never pay fees to "secure" a job.
• Visa eligibility labels and guide content on the Platform are general information only and do not constitute immigration advice.

5.1 Opt-in employer discovery (Urgent Hire)

If you enable discovery (for example, "Let Urgent Hire employers invite me"), then for so long as that preference remains on, employers who hold an active Urgent Hire featuring entitlement for a job in your selected Australian state may view a limited profile: typically your first name, city, state, short bio, skills, and photo (if uploaded). Your email address and phone number are not disclosed through discovery until you apply or otherwise choose to share them.

You may withdraw consent at any time in profile settings; withdrawal does not retrospectively erase invitations already sent. Discovery is not a guarantee of contact, interviews, or employment.

6. Employer terms

• You must provide a valid ABN and accurate business and contact details. ABN verification (where offered) is a risk-reduction step only and does not certify the quality, solvency, or ongoing legality of your business or any role.
• Listings must be for genuine paid work opportunities in Australia. You must not post unpaid work disguised as employment, charge workers placement fees, request bonds or deposits as a condition of applying, or recruit for illegal work.
• Listings and your conduct must comply with all applicable Australian laws, including the Fair Work Act 2009 (Cth), applicable modern awards, work health and safety laws, anti-discrimination laws, and migration / right-to-work obligations.
• You are solely responsible for the accuracy of pay, hours, location, visa eligibility claims, accommodation, and other representations in your listings.
• We may moderate, refuse, suspend, demote, or remove listings that we reasonably consider incomplete, misleading, non-compliant, harmful, or otherwise unsuitable, with or without prior notice.
• Paid listing tiers (including Basic/Free, Standout, and Urgent Hire), features, pricing, durations, and which tiers are offered may change. The plan configuration published on the Platform at checkout prevails for that purchase.

6.1 Talent discovery (Urgent Hire only)

While you have an active Urgent Hire featuring period for a published job, you may browse limited profiles of job seekers who have opted in and who match the relevant state filter, and you may send invitations to apply to that job. Standout and Basic/Free listings do not include talent discovery.

Invitations must relate to a genuine role you have posted. You must not harass, spam, scrape, export, bulk-download, or use worker data outside the Platform's intended features, or for any purpose other than considering candidates for that role.

7. Your content and licence

You retain ownership of content you submit (profiles, CVs, job ads, messages, and similar). You grant us a worldwide, royalty-free, transferable licence to host, store, reproduce, display, distribute, and otherwise use that content solely to operate, secure, promote, and improve the Platform and to fulfil these Terms (including sharing with employers when you apply or opt in to discovery, and sharing with partners when you submit a partner form).

You warrant that you have all rights necessary to grant this licence, that your content is accurate and lawful, and that it does not infringe anyone else's rights. We may remove content that we reasonably believe breaches these Terms or the law. Feedback you send us about the Platform may be used freely without obligation to you.

8. Third-party partners (including Just Australia)

The Platform may introduce you to independent third-party partners. Those partners are not us. Their products, advice, pricing, websites, and contracts are theirs.

Other partners may be added over time. We will describe material sharing at the point of collection and in the Privacy Policy.

9. Directory and other third-party content

The Platform may display farm, hostel, or other directory information, and may surface listings sourced from third parties (including government or public job feeds where enabled). That content is provided for convenience. We do not warrant its completeness, currency, or accuracy, and we are not responsible for third-party websites, bookings, or employment arranged off-Platform.

Links to other sites (including Google, Stripe, Cloudinary, and partner shops) are provided for convenience. Their terms and privacy policies apply when you use them.

10. Prohibited conduct

You must not, and must not attempt to:

• post false, misleading, defamatory, or fraudulent content;
• impersonate any person or misrepresent your affiliation or visa status;
• harass, threaten, discriminate against, or exploit other users;
• collect, scrape, harvest, or disclose personal information except as expressly permitted;
• circumvent access controls, paywalls, moderation, or tier-restricted features;
• introduce malware or interfere with the Platform's integrity or availability;
• reverse engineer, copy, or commercially exploit the Platform except as allowed by law;
• use the Platform for any unlawful purpose or in breach of another party's rights.

11. Fees, payments and refunds

• Job-seeker use described above is free. Employer fees apply to paid listing products (for example Standout and Urgent Hire) as displayed at purchase.
• Payments are processed by third-party payment providers (such as Stripe). We do not store full card details on our servers. Your payment method is subject to the provider's terms.
• Fees are generally charged when you confirm purchase. Unless required by the Australian Consumer Law or otherwise agreed in writing: (a) fees are non-refundable once a paid listing has been published (live); and (b) if you request a refund within 24 hours of purchase and the listing has not yet been published, we will refund the purchase price to the original payment method within a reasonable time.
• Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law that cannot be excluded. Where our liability may be limited by law, it is limited to re-supply of services or payment of the cost of re-supply, at our option.
• Billing queries: hello@gdaybackpackerjobs.com.au.

12. Communications and notices

We send transactional emails needed to run your account (verification, password reset, application notices, billing). We do not run a separate marketing newsletter by default. If we introduce promotional emails, we will ask for consent or provide an unsubscribe, as required.

You are responsible for keeping your email address current. Notices are deemed received when sent to the address on your account, or when posted on the Platform, except where the law requires otherwise.

13. Intellectual property

We (and our licensors) own the Platform, branding, software, databases, and original content. You receive a limited, revocable, non-exclusive, non-transferable licence to use the Platform for its intended purpose, subject to these Terms. You may not copy, scrape, or reuse our content or data except as expressly allowed.

14. Suspension and termination

You may stop using the Platform at any time and may request account deletion as described in the Privacy Policy. We may suspend or terminate access, remove content, or refuse service immediately if we reasonably believe you have breached these Terms, pose a security or legal risk, fail to pay amounts due, or if continued provision is impracticable or unlawful.

We may also close accounts that remain inactive for a prolonged period after reasonable notice where practicable. Provisions that by nature should survive (including licences you granted, disclaimers, limitations, indemnities, payment obligations, and governing law) survive termination.

15. Disclaimers

To the maximum extent permitted by law, the Platform is provided on an "as is" and "as available" basis. We do not warrant that: (a) any particular job, employer, farm, hostel, partner, or third-party listing is suitable, available, or legitimate; (b) you will obtain employment or regional work days for visa purposes; (c) the Platform will be uninterrupted, secure, or error-free; or (d) ABN checks, automated screening, or partner introductions will detect all issues.

You rely on user-generated and third-party content at your own risk and must undertake your own due diligence. We do not control how employers or partners treat you after you leave the Platform.

16. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive loss, or for loss of profits, opportunity, data, goodwill, or anticipated savings, arising out of or in connection with the Platform or these Terms, whether in contract, tort (including negligence), statute, or otherwise.

Subject to the Australian Consumer Law and any other non-excludable rights, our aggregate liability to you for all claims arising from any single calendar year of use is limited to the greater of: (a) AUD $100; or (b) the total fees you paid us for Platform services in the three months preceding the claim.

17. Indemnity

You indemnify us and our officers, employees, and agents against claims, losses, damages, costs, and expenses (including reasonable legal fees) arising from: (a) your content; (b) your use of the Platform; (c) your breach of these Terms or applicable law; or (d) any employment, visa, education, or other dispute between you and another user or third party (including Just Australia), except to the extent caused by our fraud or wilful misconduct.

18. Complaints and disputes

If you have a complaint about the Platform, email hello@gdaybackpackerjobs.com.au. We will try to resolve it in good faith. These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction, subject to any non-excludable consumer rights.

Privacy complaints may also be taken to the OAIC after you have given us a chance to respond.

19. Changes to the Platform and these Terms

We may modify features, plans, and these Terms from time to time. Material changes will be indicated by updating the "Last updated" date and version number and, where reasonably practicable for registered users, by notice (for example email or in-product notice). Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Platform.

20. General

• Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Platform and supersede prior inconsistent representations on that subject.
• Severability. If a provision is unenforceable, it is severed to the minimum extent necessary; the remainder continues in force.
• No waiver. Failure to enforce a provision is not a waiver of our rights.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a restructure, sale, or transfer of assets.
• No partnership. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us, or between us and Just Australia or any other partner.
• Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.

21. Contact